Internal Knowledge Hub
Policies, SOPs, manuals and know-how are scattered and depend on experts.
KORIA + Microsoft 365 / Google Drive / DMS
Natural search, cited answers, role-based permissions and user feedback.
MARCO DE ADOPCIÓN DE IA
MagicWay identifica dónde crea valor la IA, la conecta con los sistemas y pone nuevos procesos a trabajar con los equipos.
Measure · Learn · Improve · Scale
¿POR DÓNDE EMPEZAMOS?
El primer objetivo no es elegir tecnología. Es encontrar un proceso relevante, un resultado medible y una persona responsable con capacidad de decisión.
Which business outcome do we want to move, and who owns it?
Where do volume, waiting, errors, repeated decisions or scattered knowledge exist?
Compare value, feasibility, risk and adoption before deciding what to build.
First CONCEPT session
1 sponsor · 3–5 processes · operational data
90 minutes · friction map · score
1 priority · owner · baseline · next steps
¿CÓMO IDENTIFICAMOS OPORTUNIDADES?
Combinamos entrevistas, datos del proceso y observación del trabajo. Después puntuamos cada oportunidad con los mismos criterios.
Signals to look for
High volume and recognisable rules
Waiting between teams and approvals
Expert dependency and manual search
Copied data and inconsistent decisions
Manual analysis and fragmented context
Opportunity Score
Each dimension receives 0–5. Its weight converts the result into a 0–100 priority.
Available owner + measurable baseline + legitimate data access
EL CAMBIO DE ESCALA
Empezamos con valor rápido, pero diseñamos para transformar procesos completos.
Generate a summary
Handle a request
Lead-to-sale
AI-assisted decisions
EL MÉTODO MAGICWAY
Tres decisiones. Un recorrido de la estrategia a la adopción.
Choose
Where is intervention worthwhile?
Business case + blueprint
Connect
How does it enter operations?
Operational pilot
Adopt
How does it create continuous value?
Process in production
RITMO DE IMPLEMENTACIÓN
Un primer ciclo de ocho semanas entrega una decisión, un piloto operativo y un plan de escala.
Process map
Selected case
Blueprint
Working pilot
Evidence
Enabled team
90-day plan
Decide
Build + prove
Adopt + scale
CARTERA DE TRANSFORMACIÓN
Seleccionamos procesos con impacto en varios equipos, datos y decisiones, no solo tareas aisladas.
Before
Email requests, opaque approvals and manual reporting.
Operations · Finance · Management
ERP · Documents · Tickets · BI
Cycle time · Errors · SLA
Connected process
AI + automation + data + human decision
EJEMPLOS DE PROYECTOS
KORIA cuando el reto es el conocimiento. Automatización, datos y aplicaciones específicas cuando hay que ejecutar, decidir o transaccionar.
Policies, SOPs, manuals and know-how are scattered and depend on experts.
KORIA + Microsoft 365 / Google Drive / DMS
Natural search, cited answers, role-based permissions and user feedback.
Research and documents must feed memos, validations and auditable decisions.
KORIA + market data + approval + portfolio system
Searchable deal room, assisted memo, source-level evidence and logged human decisions.
The problem is visibility, deviations and coordination across ERP, projects and teams.
ERP + project tools + data layer + BI + AI alerts
One operational view, anticipated risks, owners and automated executive reporting.
Support repeats answers, searches for information and loses context across channels.
KORIA + CRM / ticketing + routing + human handoff
Cited suggested answer, CRM action, escalation and feedback-driven learning.
Enterprise architecture pattern
Systems of record remain authoritative. AI adds retrieval, reasoning and controlled action.
Non-negotiable practices
Aligned with responsible AI and enterprise RAG references
AI only retrieves content the user is already allowed to access.
Every factual answer points to its originating document or record.
Real questions test retrieval, groundedness and task success.
High-impact decisions or actions require approval and defined accountability.
Quality, failures, adoption and cost are monitored from the pilot onward.
Sources have an owner, version, validity and review cycle.
IMPLEMENTACIONES DE REFERENCIA
Solution patterns already built by MagicWay, presented without identifying the organisations involved.

Asset Management & Investment Banking
An integrated process for research, memo preparation, risk control, investment committee decisions and portfolio monitoring.
Delivered
Resultados
Time to prepare memo
Traceable sources

Construction & Real Estate
Cross-functional coordination of projects, documents, approvals, risk and executive reporting.
Delivered
Resultados
Reporting cycle time
Decisions within SLA

Multi-business Enterprise
Verified knowledge connected to internal support, decisions, onboarding and execution.
Delivered
Resultados
Time to useful answer
Answers with sources

Customer Service & CX
Knowledge, customer context, assisted answers and escalation connected in one support flow.
Delivered
Resultados
Average response time
Answers with sources

People & HR
Onboarding coordinated across HR, managers, IT, learning and internal knowledge.
Delivered
Resultados
Time to productivity
Tasks completed on time

B2B Sales
Qualification, solution, pricing, proposal and approval connected to CRM and commercial knowledge.
Delivered
Resultados
Time to first draft
Approved content reused
CONDICIONES PARA ESCALAR
Cada implementación avanza simultáneamente en cinco frentes.
New flow, rules and exceptions
Sources, quality and access
Models, integrations and security
Roles, enablement and adoption
Baseline, KPIs and improvement
SIGUIENTE PASO
Comparta el proceso que quiere mejorar. Le devolveremos una primera evaluación de oportunidad, riesgo y viabilidad.